Who can I speak to
The wellbeing office or reception will deal with some types of issues, and will contact you if your son/daughter is ill at school and needs to be collected. We also operate a first day response system if your son/daughter is absent and no contact has been made with the school.
We hope the table below will enable you to see who to contact should you feel the need to do so. The first port of call in most instances will be the individual pupil’s Progress Leader or subject teacher. These staff know your child best.
|
Possible Issue |
Who to contact/Role |
Staff |
|
General Information (e.g. school dinners/cashless catering, lost property...) |
Reception |
Mrs V Williams |
|
Wellbeing issue – from attendance to bullying to pupil welfare
Academic Progress – all matters related to how your child is progressing in school – from homework to feedback after a ‘snapshot’ |
Wellbeing – Overall Wellbeing |
The Wellbeing Team is led by Mt J Knott (Assistant Headteacher) |
|
Wellbeing Team – Attendance
|
Mrs L Bird is the Attendance Manager supported by Mrs K Hughes - Attendance Administrator |
|
|
Wellbeing Pastoral Support and Academic Progress
Each year group has a designated Progress Leader and they are supported by our Pastoral Support Assistants for specific Year groups. Pastoral Support Assistant for Year 7 & 8 - Miss K Martin Pastoral Support Assistant for Year 9, 10 & 11 - Mrs Z Clash |
Year 7 Progress Leader - Mrs H Thomas Year 8 Progress Leader - Mrs S John Year 9 Progress Leader = Miss J Malcolm Year 10 Progress Leader - Mrs K Hudson Year 11 Progress Leader - Mrs A Mertens Year 12 & 13 Progress Leader - Mr G Williams
Mr J Knott leads this team |
|
|
Child Protection and Safeguarding |
Safeguarding Officers |
Lead Safeguarding Officer - Mr J Knott (Assistant Headteacher) Safeguarding Manager - Miss B Evans |
|
Day to Day issues related to Free School Meals |
Free School Meal Leader |
Mrs S Williams |
|
Additional Learning Needs (including More Able and Talented - MAT) |
ALNCo Leader of Learning for MAT |
Mr J Ashford Mrs E O’Malley |
| Subject Concerns – to do with academic progress in a particular subject |
Individual teachers Faculty leaders |
Faculty Leaders English – Ms L Francis Expressive Arts – Mrs R Hill and Mrs L Muller Health and Wellbeing – Mr G Thomas Humanities – Ms S Foley Languages – Mrs S Davey Maths – Mr D Bounds Science – Mr S Dack Technology and Design, IT – Mr M Powell
Should your query be about the standard of teaching in the faculty then it will be passed to the ‘Leader of Learning’ who works closely with a Head of Faculty.
|
| Teaching and Learning (including Blended and Remote Learning) concerns |
Teaching and Learning |
Ms F McCarthy - Assistant Headteacher |
|
Skills concerns |
Literacy, Numeracy and Digital Competency |
Mr R Thomas |
|
Health and Safety concerns |
Business Manager |
Mrs L McGinn |
| Complaints |
|
Ms G Steel - Deputy Headteacher |
|
Whole-School issues or any serious matters or concerns that cannot be addressed by other members of staff |
Headteacher |
Mr M Hulland |
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